We're here to help.

Questions about fit, shipping, or returns? Reach out anytime.

Email
support@nylo.us

Hours
Monday to Friday, 10am to 5pm PST

Address
NYLO Inc.
333 West San Carlos Street, Suite 600
San Jose, CA 95110

We reply within 24 hours on business days.

Shipping, Exchange & Returns

Standard Shipping / Free over $50

In stock and ready to ship. Orders are typically processed within 1 to 2 business days. Free standard shipping on U.S. orders over $50.

Discreet Delivery / Always Included

Nothing on the box hints at what’s inside. Your order contents are hidden on the outer packaging.

Returns & Exchanges

Unopened Returns / 14 Days

For hygiene reasons, opened hosiery cannot be returned. Unopened items may be returned within 14 days of delivery.

Defects / Made Right

Defective items are replaced free of charge. Email support@nylo.us with a photo within 7 days of delivery.